“Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.” – Albert Schweitzer
In today’s business world, the notion of employee happiness has transitioned from being a ‘nice-to-have’ to a ‘must-have.’ As the saying goes, happy employees make happy customers. There is a fundamental truth in this. When your employees are happy, they are more engaged, motivated, productive, and creative. They not only deliver better results, but also act as ambassadors for your company, attracting other talented people to join your team.
Consider the case of Google, a company known worldwide for its employee-centric policies. They have taken the notion of a conducive work environment to the next level by implementing what most companies would consider ‘outrageous’ perks. These include amenities like free gourmet food, massage rooms, nap pods, and fitness centers. Their comprehensive health coverage even extends to mental health services. Such strategies have led to Google consistently being ranked as one of the best places to work.
However, the happiness of employees isn’t just about these material perks. It’s about creating an environment where employees feel valued and respected, where their contributions matter, and where they have opportunities for personal and professional growth. It’s about establishing a psychological safety net where they can express their ideas and concerns without fear. This fosters a sense of purpose, increasing loyalty and commitment to the company’s mission.
The primary reason why investing in employee happiness is a good business strategy is simple. Happier employees are more likely to put in the extra effort that leads to excellent performance. They are also less likely to quit, which saves the company costs related to turnover and retraining. Ultimately, their happiness leads to the happiness of your customers, as happy employees are more likely to provide excellent service.
So, how can you ensure the happiness of your employees? It starts with open communication and feedback. Allow them to voice their opinions, ideas, and concerns. Foster a culture of recognition and appreciation, where good work is acknowledged and rewarded. Invest in their development, offer opportunities for growth, and help them achieve their career goals. Moreover, promote work-life balance and ensure that they have the time and energy to pursue their interests outside work.
Action Step: Today, take a moment to think about the happiness of your employees. Ask yourself, what can you do to foster a more positive and engaging work environment? Can you implement more employee-centric policies or provide more opportunities for growth and development?
For a deeper understanding of creating a work environment that fosters happiness and success, I encourage you to check out my book recommendation for this week: “Delivering Happiness: A Path to Profits, Passion, and Purpose“.
Remember, the happier your employees, the brighter your company shines!